In her article in the Boardroom magazine Jimena Ruiz, IAPCO’s new council member and Chief of Staff at BTC Americas explores effective strategies for professional associations like IAPCO to enhance member engagement. Key approaches include creating a community-centric environment through specialized interest groups, tailoring communications to diverse member segments, offering unique benefits like industry insights and discounts, leveraging AI for personalisation, enhancing event experiences through interactive formats and hybrid models, and continuously seeking and acting on member feedback. By fostering a strong sense of community, providing tangible value and continuously adapting to member needs, associations can strengthen member loyalty, attract new members and ensure ongoing relevance in the dynamic business events landscape.